Refund policy
Sri Mahalakshmi silks has a No return policy.
In the rarest of rare occasion, if a customer wishes to return or exchange a product, pls note initiate the return procedure by contacting +91 7092111150 and E-mail us within 7 days from the date of receipt of the product.
To be eligible for a return, the product must be unused and in the same condition you received it in the original packing. Sri Mahalakshmi Silks reserves the right to refuse an exchange request after the video inspection of the product.
Important Note: The colours you see on your device may vary due to resolution, brightness, temperature and colour reproduction. Pls contact our customer relation officer id you wish for a day light photography or videography if required before the purchase. We will not entertain exchange or return due to colour perception.
Non Returnable
All silk sarees the have their bloused detached and tasseled will not be eligible for return.
Refund Policy
Should you wish you avail a refund please email to us with complete order/invoice details to srimahalakshmisilks2019@gmail.com or call us on +91-7092111150
We will assess the same and confirm back to you our acceptance or otherwise towards your request to refund
Upon acceptance to your request , kindly ship the product back to Us. the shipping cost will be borne by the customer.
Please ensure that the product is unused & returned in good condition in the original packaging
Upon receipt of the returned product, we will inspect the same and validate your claim before confirming our decision to refund or otherwise.
If you claim is approved, then your refund will be processed, and a credit will automatically be applied to the source of payment, within 4 working days
You may also opt to park the funds with us for a futuristic purchase or choose any alternative product of your choice of the same value or higher from our list of product
If the value of the product chosen is more than the credit available, we will help you in paying the difference so as to complete the order.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.